Support — Night Elevator

Night Elevator is a free offline puzzle for Android and iOS.

If you have a question or issue, email us:

Please include in your email:

device model
Android or iOS version
game version
description of the issue and steps before it occurred
a screenshot if it helps

Do not send passwords, payment details, documents, or other sensitive information. The game has no accounts or purchases, so support does not need such data.

FAQ

Does the game need internet?

No. The game works fully offline.

Where is progress stored?

Progress, statistics, and settings are stored only on the device.

How do I reset progress?

Open Settings → Reset progress and confirm.

Can I transfer progress to another device?

Not yet. The game has no accounts or cloud sync.

Are there ads or purchases?

No. The game is free and contains no ads or in-app purchases.